Privacy Policy

2. Information We Collect

We collect the information you provide directly, the content you choose to upload, and service records created while you use Mirex. This can include profile details, posts, comments, reports, block records, media uploads, purchase records, and support requests.

• Profile details and account preferences.
• Photos, captions, clips, comments, and other uploaded content.
• Purchase, billing, moderation, blocking, and support records.

3. How We Use Information

We use collected information to operate Mirex, display community content, provide profile and publishing features, process support requests, review safety reports, enforce community rules, prevent abuse, and comply with legal obligations.

4. Image and Media Access

When you choose to capture or upload photos or videos, the app requests camera or photo library access so it can collect, display, and process the media you selected. We use that media to support your profile, publishing flow, moderation, and any feature you asked us to complete.

5. Audio Processing

If microphone access is requested by the app, it is requested only after a user-initiated action that needs audio input and only for the duration needed to handle that request.

6. Location Features

When you choose to attach a place or use map-based tools, we collect location information needed to show nearby places, confirm your chosen location, and display that place with your content if you decide to share it.

7. Community Safety and User Content

When you create posts, profile content, comments, reports, or other community activity, we collect, process, store, display, filter, share, and moderate that content as needed to operate the service. Mirex applies automated keyword-based filtering, supports in-app flagging, and stores moderation records for reports and blocks. We may review content and account behavior to investigate reports, enforce rules, and keep the community safer. We aim to review objectionable-content and harassment reports within 24 hours.

8. Purchases and Billing

If you choose an in-app purchase, we process purchase and billing records needed to deliver purchased virtual goods, restore eligible transactions, handle support, and prevent fraud. Payment processing may involve Apple App Store records and our internal purchase logs.

9. Tracking, Attribution, and App Tracking Transparency

On iOS, if Mirex collects data used for tracking or attribution, the app requests permission through Apple's App Tracking Transparency framework before collecting data used for that purpose. If permission is not granted, iOS tracking authorization is not available to the app for that purpose. Tracking-related signals may be used to measure campaign performance, attribution, and fraud prevention.

10. Sharing and Service Providers

We may share information with hosting providers, infrastructure partners, customer support tools, payment processors, moderation or security vendors, map providers, and attribution or analytics service providers that help us operate the app. Those providers may only use the data for the services they perform for us.

11. Data Retention

We retain information for as long as it is needed to provide the service, maintain account history, resolve disputes, meet legal obligations, enforce agreements, and protect the community. Reported user content, related account information, and moderation records may be retained for at least the time needed to complete an initial safety review and longer when needed to investigate repeat abuse or comply with law.

12. Your Rights and Choices

You can update profile information in the app, change permissions through device settings, and contact support@mirex.com if you need help with deletion, account access, privacy questions, or other rights requests.

13. Children's Privacy

Mirex is not directed to children. If you believe a child provided personal information or community content without permission, contact us so we can review the issue and remove the data where appropriate.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the policy date and publishing the revised version on this page.

15. Contact

If you have questions about this Privacy Policy, community safety, reports, blocks, tracking permission requests, purchases, or your rights and choices, contact us at support@mirex.com.